On receipt of your order we will issue you with an email order confirmation. This will state clearly the items you have ordered and prices. In the event of an item being out of stock an alternative will be offered or refund issued.
You may for a short period be able to cancel an order placed, however if you have already received an email confirming dispatch of your goods then you will have to return the unwanted items at your expense following the guidelines below.
Shipping and Returns.
We do hope you're happy with the items you receive, however if for any reason you want to return them you may do so within 14 days of purchase. You will need to return of the item at your own expense, securely packaged with your name and order number inside. Orders returned after 14 days will not be refunded and you will have to arrange collection to get the items back to you.
If a product arrives faulty we will replace it. This guarantee does not cover items misused or abused. In the case of faulty goods please contact us. Goods should be not be returned to us without prior notification and agreement. All agreed returns should be packaged correctly preferably in their original packaging and returned to Forever Tributes detailing the returns.
All prices may be subject to change without notice.
We use a reliable courier company. If you know you will not be home to take delivery of the item please provide us with an alternative address or provide details of a safe place for the item to be left, at the end of the process in the comments box when placing your order. We will not however be responsible if an item goes missing once it has been left on your property.
We will not refund returned items that we deem have been used and are not in their original packaging or packaged as we sent out.
While every effort is made to portray items accurately slight variations may occur. All measurements are approximate and the reproduction of colours is as accurate as photographic processes will allow. Slight variations can also be dependent on calibration of individual screens.
The term Forever Tributes or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Hall Piece, Church Lane, Clifton Reynes, Olney, Bucks, MK46 5DT. The term you refers to the user or viewer of the website. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Sizes are approximate and in inches, slight variations in size and colour may occur due to the nature of some of our products.
Forever Tributes reserves the right at our discretion to refuse to supply goods.
The goods will be at the customers risk as from delivery to the address given at the time of ordering.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.